RepairDesk

Buying a repair store POS software one of the most important decision you make when setting up repair service. It is important that you have a software managing your workflow and tracking your sales so you can free yourself from spending hours on managing everything manually. A good POS software for repair stores will free you from the frustration of rummaging through paper files to find the right invoice. With a software solution, you get to go paper-free and that’s not only good for your business but also for the environment.

There is a lot of competition for repair stores and you can only succeed if you have the right POS software for your business. Even the repair stores, who are operating in the market for decades are in danger of losing customers to competition if they are not updated to the latest trends. Providing excellent customer service is key to performing better results, but you know what else is vital to boosting customer retention? Email and SMS marketing. But you have to do it cleverly. Make use of loyalty programs and gift cards for this. But what will enable you to run a loyalty program and print gift cards? The answer is simple and it’s a POS software for repair stores. And this is precisely what you need to buy to gain an edge over your competition. POS solutions can help you in a lot of ways by automating your daily tasks and saving you a lot of time.

A good repair shop POS software is the smartest solution for your repair business if you are to stand head and shoulders above the competition. It comes to compete with the perfect packages for your repair store and allows you to do so many business-boosting things from a single screen. So, without further ado, let’s get into features that you should keep an eye out for while buying a POS software for your repair store.

Repair store POS software automates your workflow

The right POS Software for repair stores will help you automate and reorganize your entire repair shop. It will let you make one-minute repair tickets, manage inventory of spare parts and accessories and even let you manage customers and employees. Everything that you need to run your business and take it to the next level while simplifying tasks and getting spare time, the right repair store POS software will have you covered. It gets even better if your POS software is cloud-based. This means that you can access your POS software just like you open any website from your browser. You won’t have to install any software and can use the POS from any laptop computer or smartphone. Here are the features you need to look for if you find such a software solution.

Repair Tickets

Creating and managing repair tickets is the primary function of any repair store. Whenever a customer enters your store to get something repaired, you first diagnose the device and then generate a repair ticket for the repair job. This ticket goes to your technicians so they can start repairs. If this ticket has all the details in it, it becomes really easy for the technician to complete the repair job on time. A good repair shop software will not only display all the repair jobs one can think of against a particular product mage by a certain manufacturer, suggest the spare parts you will need to complete the repair job.

Repair Invoices

Invoices are really important for all repair stores as they help you track your sales. The POS software you are looking for your repair store must have a dedicated module for creating and managing repair invoices. These invoices should have a complete account of customer data, the products bought and the spare parts used in a particular repair job. The customer data can then be used for marketing purposes. Furthermore, in case there is a refund request, the POS software for repair stores must be able to process them easily and mark invoices as refunded. This gets even better if the POS software allows you to generate store credits that you can pay against refunds. In that case, not only you get to keep all the money you made during a particular purchase, you also get the customer to come again in your store and do repeat business with you.

Easy Payments Processing

Payment processing is a major pain sometimes as your devices get offline and you can’t charge a customer for your repair service. It gets even worse when your payment processor overcharges you and you end up losing your hard-earned money. Making money is tough enough, why should taking is be so difficult. This is why you need to have a repair store POS software that gives you a flat processing rate and next day settlements. When you have varying processing rates, it’s hard to keep a track of everything that is happening with your sales and profits are further reduced sometimes. Then there are the hidden charges and contracts that you have to worry about with payment processors. Sometimes when you have to leave a payment processor, they try to entrap you with a cancellation fee that is way below the belt. In such cases, you need to get a POS software that comes with a payment processor and no such issues.

Inventory Management

Another major concern with all POS Software for repair in inventory management. Classic use case for the retail POS Software, this feature should also be present in the repair store POS software as well. The inventory management module should come complete with serials making functionality. It should also offer you parts that you need to use with your repair jobs and manage your inventory at the same time. With a repair shop POS software, the repair store owner can effortlessly add new store items, easily maintain the stock and even purchase items directly from the suppliers.

These were the features you need to look out for while buying a POS software for your repair store. Also, when buying, try out Free Trial, consider your budget, you don’t want to subscribe for a SAAS product you can’t pay for in the long run. Good Luck.